Metal Roofing in Fogland, Rhode Island — Lifetime Interlock® Aluminum Shingles Installed Locally

Sloppy clean up. Numerous materials left in yard and driveway including an empty tube of sealant, an empty soda can, pieces of roofing materials, and nails and screws left in drive way. I just hope I have found all of them.

Bonnie K.Portsmouth, RI

We are pretty happy, and we should be okay as long as there aren't any issues down the road.

Jared and Bethany G.Portsmouth, RI

The work crew made a good effort to clean up at completion, but I have found, and occasionally find more nails in the perimeter. This is significant since the drive way goes around the house and is close to the house and roof edge. Approximately 40% of the drive is paved and the rest is packed crushed stone. The remaining nails were easier to spot on the paved portion, but were on the surroundings or catch areas. In the stone section, the nails and small debris tend to blend in or get mixed in the stone. The crew did a good general job, but finding all the nails is hard. I've made several efforts to find the remaining nails to avoid finding them in a vehicle or mower tire. I would recommend a follow up sweep of the area with a magnetic sweeper.

Jeffrey and Jane R.Portsmouth, RI

It has been a year since I had my Interlock roof installed and I have meant to write this letter. I am glad I waited because I discovered additional advantages to the roof system by Interlock. I initially was impressed by the planning. Mr. Baldassari explained the roof, brought samples, how it would be installed on my house and interface with existing gutters. He also provided local addresses of Interlock roofs that I could view which was very helpful. During the planning process, he recommended changes I may not have thought of but would eliminate future costs and problems. In my case, he recommended the replacement of several failing skylights which I would purchase but be installed at no charge. The job went smoothly. The crew showed up early and stayed late, answered all my questions, leaving a clean, organized job site at the end of each day. The attention to detail was impressive. The house was a complex roof with several skylights, vents, and a masonry chimney. There was also a large barn and outbuilding, Demetri, one of the crew, reinstalled a large weathervane on the barn assuring me if he installed it, it would never come off. I was happy with the roof install. Since the installation, I have found additional benefits. Because my roof had not failed completely the Interlock roof was able to be installed over the existing roof eliminating the cost of strip off and keeping all the asphalt shingles out of the landfill. I also reduced my insurance risk; one of the considerations was the high wind rating. I live in a hurricane high wind zone for insurance coverage. The deductible was about equal to a new asphalt roof if I put a new conventional roof on replacement cost is not covered, and they prorate it and give you even less as the roof ages, so you basically have no roof insurance. I feel I do not have that problem now with the Interlock roof due to the high wind rating and " data-wpil-keyword-link="linked">warranty. I have just retired, and this gives me a great peace of mind, a lifetime durable roof. I also lowered my insurance cost as now all buildings have a class “A” fire rating on the roof. The roof qualified for federal energy credits and meets “Energy Star” ratings, so I saved money on taxes. My energy costs are lower; the roof reflects summer heat keeping the attic cooler reducing air conditioning costs. My attic is vented to outside and uninsulated, so there is no advantage to heating. This roof also eliminates " title="ice dams" data-wpil-keyword-link="linked">ice dams due to its design, and while many homes had ice dams and water damage to the interior of the house last winter, I had no formation of ice dams and no damage at all, an unexpected bonus. I do not notice any noise from rain or weather an initial concern I had. I live on a busy street and have people stop to compliment on the roof (aged " data-wpil-keyword-link="linked">copper) and get information which I am happy to give. I have a more beautiful home, peace of mind, and will never have to re-roof.

Think Michael Baldassari should have checked in at start of Job to explain how job would progress and answer questions I had regarding the job. should have reviewed job midway, and when job is done.,gone over the work done and go over job and details that I the customer have to say is ok and sign for with a worker who barely speaks English. He took the money and contract and I never saw him again. This is a very expensive job and I expected a lot more contact with the Rep that sold me the job. I had a Morton building just put up that was almost as expensive as this roof and they were there for the whole process. I was left out to dry as soon as I gave mike a check which it appears is all he wanted (he also bragged about all the prizes and awards and trips he got for selling the roofs, guess that makes the roofs more expensive ehh... Nice roof.. may do my rental property next I'll have to get in touch with interlock

David R.Portsmouth, RI

Dear Interlock: It has been a couple of months since the installation of my Interlock roof was completed, and two neighborhood endorsements have been forthcoming in that period. First, neighbors have commented about how good it looks, and second, they have commented on the daily cleanup done by the installation crew. I heartily endorse my neighbors’ comments. The cleanup factor really became evident shortly after when a conventional shingle roof was installed a few houses away by a local contractor. Materials were staged in front of the house rather than out of sight in the rear, and the place looked like a mess until the job was completed. As you are aware, the design of my house coupled with the prior construction of an addition across the length of the rear presented unusual challenges. While aluminum shingles could be used on the front, the slope of the back required an installation of Interlock’s membrane roof product. Further complicating the matter was a double roof in the rear with no ventilation of the void between the two roofs. Although you built a ventilation solution into the contract price, hidden construction issues once the work commenced on the rear necessitated redesigning the proposed ventilation solution. This could easily have been an opportunity for Interlock to take advantage of the situation, but the pricing of the change was handled by you and your office staff in a very fair manner. The extensive carpentry that became necessary did, I suspect, add the better part of a day to the job, yet the additional cost was nominal for the effort involved. As important as the pricing was to me, it was just as important and most gratifying to see the carpentry skills employed by the installation crew as they implemented the changes. The one concern my wife had in going with a metal roof was noise during a rainstorm, and some severe weather has shown that noise is not a problem. Also, as everyone is aware, July broke heat records, yet my home’s interior has been more comfortable thanks to the reflectivity of the roof. In conclusion, I am very pleased with the outcome.

Communication on if the crew is coming day to day happen in the am rather than the night bedroom which would have been helpful.Crews should not open locked gates with dogs in the back yard and right on the highway We are very happy with the service and product

Alice and Steven H.Middletown, RI

After they dropped of the materials they did not show up for two days. It would have been nice to have known what was going on. We were told they would come at 9 AM the next day, but they did not show up. They should have told us that they were not coming. That was the only problem that I had.

William and Ritsuko F.Middletown, RI