Metal Roofing in Pinehurst, Massachusetts — Lifetime Interlock® Aluminum Shingles Installed Locally

Dear Interlock Industries, I am writing this letter to you regarding the installation of our new roof. My wife and I were looking for a roof that would last as long as the 40-year-old roof on our house. We looked at all different types of roofing materials, but the quality isn't as good as it was 40 years ago. The only roof that seemed practical for our needs was the Interlocking roof. Your sales representative Daniel Adolfson came out to show us your roofing system. After his visit, the interlocking roof seemed like the only solution. Your installer that was sent to install the new roof was great. He worked the hottest two weeks of the summer, alone installing the roof and making sure the house was watertight every night. He also picked up all of the materials in the yard. We would recommend this type of roofing system and your company to anyone that is looking for great service and a good product.

For me, the change to a metal roof is something I have thought about for some time as I have had nothing but problems with the new asphalt put on ten years ago. Ice dams and leaks have been a problem from the beginning of which I thought taking off the gutter would help. Next was to pay to have a three-foot piece of aluminum put in along the length of the roof, resulting in snow dams above the aluminum strip. The next thing to try was electric wires, which were somewhat successful, but meant taking down and putting up yearly. At 54, to be on a ladder dealing with wires and ice dams is okay, but how about 64 or 74? Some new way to roof had to be the answer. In New Hampshire, where my brother and I have a summer place, a new cabin was being built, and it had long metal panels which didn’t look too bad but were painted. The idea that an option was out there. Interlock was the better choice for a metal-type roof and looked better too. The cost of snow seals and new shingles, stripping off two layers, and the cost of recycling in twenty years led me to see that non-asphalt does cost more initially, but how about in the long run? Probably not. With my new Interlock Roof, time spent on the roof, don’t see any need for snow dams, as snow slides off. No need for a roof rake or wires. Loudness in the rain, not noticeable. The appearance looks great. With this roofing – the problem is solved; it’s on to other needed repairs.

Uri & Vladimir did nice work, the roof looks great, and judging from the remarks of neighbors and friends, I’d be surprised if this job doesn’t generate more work for your company.

Positive: Responsiveness, Punctuality, Quality, Professionalism, Value Services: Roof installation

Michael C. Chelmsford, MA

After we experienced a problem with our initial salesman, Dave and the staff were exceptional in resolving the issue. We are more than satisfied with our experience.

Customer Satisfaction 5/5 Workers made very effective use of time, were courteous and respected plantings around the house. They not only cleaned at the end of the job but at the end of each day.

Dear Interlock, This letter is in regards to the absolutely gorgeous roof you recently installed for us. The roof looks amazing. The red choice was a little nerve racking, but it is even better than we could have imagined. We live on a very busy street and we can often hear cars slowing down in front of the house to look at the roof. Mike met with us in mid March and was extremely knowledgeable about the product and answered all our questions. When we were ready to proceed with the project. Miranda was very helpful and courteous to us. Within a couple of days of getting the go ahead for the project, one of Interlock's installers was at our door, saying they would be starting the next day. He notice something that was missed in the initial roof review and suggested we add some ice guards above our skylights for extra protection. They started the next day promptly at 8am and with fear of rain the following day they worked til well after dark and then picked up the debris from our yard and took it away with them. They also carefully covered the additional materials to be used in case of rain. They finished the project in a couple of days and cleaned up every day before they left. The installers were very polite and worked hard to get the project completed. We plan on staying in our home for many years to come and are pleased with the decision we made to go with the Interlock Roofing System. Both for the beauty it adds to the exterior of our home, the immediate savings coming over our way with reduced heat and electricity bills and the long term benefit of never having to replace the roof again.

Thank you so much for meeting with us to arrange the purchase of a new roof by Interlock. It’s gorgeous! It is so comforting to know that our roof is now safe from leaks and ugliness. We had a few obvious leaks every time it rained or snowed, and that hasn’t happened since our new roof was completed. We have seen several people “looking” as they " data-wpil-keyword-link="linked">walk or drive by, and several neighbors have made comments as to how great it looks. This was a job that we put off for years – and now we’re so glad that we have done it! What a great crew you had – they were polite – they did the work, and they cleaned up beautifully (even better than how they found it – to our pleasure). The roof was delivered as promised – on time! The crew worked long hours to get it completed, and although we had bad weather on a few of those days – the work was completed in a week! They never interfered with our own schedule and despite the hammering which comes with any job of this nature – we just knew they were getting the work done as expeditiously as possible – working until the available light made it unsafe to continue for the day. Thank you – Interlock is a great company with a product that is sure to give us many years of security, knowing that our roof will surely outlast us and that we don’t have to worry about any future roofing jobs. You were very accommodating and a pleasure to work with! It is great to know that we now have the “best roof” on the block – not the worst!

This is to give you feedback on our recent Interlock roof installation. The installation, including stripping the old roofing, went very well and cleaned up was as I had expected. This is an old house with dormers, and even since I have lived here (since 1956), it has had various leak problems that were never solved with new asphalt shingle jobs. Within a week of completion of the Interlock Roof, we had a heavy wet snowstorm and two days of wind-driven rains. Everything is dry. Also, we get lots of comments from passersby about how nice the roof looks. You can consider me satisfied.

The roof was installed over 20 years ago. I called this morning and someone came by within a couple of hours and spent a few hours here and didn't leave until it was fixed. Couldn't possibly ask for more.

Marc B. Lowell, MA

Jonathan Brown was our sale agent that we was recommended by other homeowners. He was very understanding of our needs for a metal roof. He was willing to help us with everything we need. Thank you to Jonathan and the team at Interlock Metal Roof for all the help.

Vutha S. Lowell, MA

Dear Interlock Management, As promised I am writing you a follow up letter sharing our experience regarding the purchase and installation of our new Interlock Roof. Long before we received your introductory mailing my wife and I had already had our minds set on eventually installing an Interlock Roof. Our reasoning was simple. We only wanted to install one more roof in our lifetime, and we were very interested in the looks, durability and " data-wpil-keyword-link="linked">warranty of your product. As an experienced service and installation manager myself, I am very familiar with the fact that many jobs have their surprises, and sometimes despite planning things go wrong. What really matters is how those instances are dealt with. As in our case, the first day the crew did not arrive until several hours later than expected due to issues back at the warehouse. The Customer Service Manager I believe, Miranda was very apologetic and did try to explain as well as got back to me with status on their expected arrival. The late arrival was quickly put behind us as upon arrival your crew without walking around or discussion divided and began what was a dynamic, organized and efficient process of setting up and beginning installation like nothing we or our neighbors have ever seen. In just a few hours they had stripped two layers of roofing off the house and garage, did some repair work, papered the roof and had half the garage and the front half of the main roof complete. On day two they completed the install and did an incredible job of cleaning up. This included every member of the crew walking my property to insure not one nail was left to step on, or cause tire damage. Our second surprise or problem was detected after their departure which was related to the fact that the back half of our roof had to be done in neoprene and the drip edge was not only different but was white instead of black causing our roof to look incomplete. I believe we both learned something that day. Your company for the future will be able to point this out up front and offer to paint the the edging in advance of the installation. In our case you had a man here the next day and he painted the drip edge to match the front half of the house and shingles. We also had two separate follow up visits from your quality control people to inspect the job for proper install and completion. In summary we are very pleased with our roof and the diligence of your hard working, professional crew. We without a doubt have the best looking roof in the neighborhood, bar none.