Metal Shingles Edmundston, NB Review 🇨🇦 — January 11, 2018 | Interlock®

Edmundston, NB

★☆☆☆☆
Lynn and Angelo M. Edmundston, NB Review: January 11, 2018 · Completion: December 7, 2017
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

ponctuality, more client information difference between color versus pitch of different roof , be more transparenthave someone inspect the job done on site . .The person incharge of the crew call when they received the letter I sent , I have some issues concerning the job the material He told me he would like to come and have a look himself why dont they make supprise check up on their crew and check the job quality . He told me he will call on January 2nd received no call Yoy know I didn't pay 4000.00 dollars for this roof it's suppose to be a high quality roof

Detailed Ratings

Sales Punctuality

★★☆☆☆ Disagree
“The name of my sale rep is Thibodeau not Tribodeau, when I call for a sale rep to assist me on choosing a roof replacement he was suppose to be here on sunday so I had to call to then find out he couldn't make it he should have call. He then told me he would be here the next sunday so he came on oct 3rd had to call again maybe he was busy doing something else but phone exist I should have stop right their”

Sales Knowledge

★★☆☆☆ Disagree
“I am disapointed because my sale rep should have told me with the pitch of my roof the slate color want show so I wouldn't have paid 3500.00 plus taxe more for something that doesn't show it's a big waist of money the grey color would have look just as good he then told me that the shingle would be screw down it's nails that they use he should have sample of the nails with him also that the job will take 3 days it lasted 2 weeks he should give us morealternative difference between this and that concerning the guarantees should haave in hand a copy to show the clients the guarantee”

Employees Professionalism

★★☆☆☆ Disagree
“When I call to get my sale rep # I was told that they are not alowed to tell me that they will reach him I seems to be so secret I have a company of my own and if someone need to reach someone in particular I am please to give them their # Ask to have the name of the person to whom I should adress my letter was again told that they could not give me that information I dont understand . I think it will be a big thing if ever in the futur I have any problem with my roof”

Communication

★★☆☆☆ Disagree
“Ask to know since I didn'T get the information on the guarantee for color fading I was told to go ontheir sight to find out They should bring as I said before a copy of the guarantee for potential client to see because we have to take their word .”

Installation Crew

★★☆☆☆ Disagree
“They work in a weard shift ?and ways,? I understand why the cost is so high the last day they were in rush to leave they even forgot to put you sign”

Quality Of Materials

★★☆☆☆ Disagree
“some of the shingles are scratch especdialy the one on my basement roof didn't have a chance to look at the house roof it was snowing will have to wait in spring,”

Quality Of Workmanship

★★☆☆☆ Disagree
“Offer them if they need anything to let me know even offer them some lamps if they wanted to work late , there are some special tool use for cutting aluminium and brick some of my brick were cut to long and some sealer is missing on the basement roof this roof is done in a strange way the flashing is not align. They were putting cut shingles with uncut one in the same box making us beleive the box was full of cut out stuff digging inside the box to get un cut shingles what a strange way .”

Clean & Safe

★★☆☆☆ Disagree
“some smale pieces of aluminium were left here and their and it was snowing that I can understand the rest was clean up I did put some protector over my railing so it wouldn't be scratch”

Professional Completion

★★☆☆☆ Disagree

Problem Resolution

★☆☆☆☆ Strongly disagree

Schedule

★☆☆☆☆ Strongly disagree

Likely To Recommend

★☆☆☆☆ Strongly disagree

Roof Details

Roof Installation Location: Edmundston, NB

Roof Installation Year: 2017

Roof Age: 8 years, 6 months, 10 days

Review Submitted: 0 years, 1 month, 4 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Weathered

Local Interlock Roofing Company Near Edmundston

Maritime Metal Roofing Ltd.

Serving homeowners across New Brunswick since 2007, Maritime Metal Roofing Ltd. installs premium aluminum roofing systems built to withstand the province’s harsh winters, coastal storms, and temperature swings. From Moncton to Fredericton and Saint John, our roofs combine elegant design with lifetime durability—eliminating the need for constant repairs or replacements. Backed by decades of expertise and industry-leading warranties, Maritime Metal Roofing provides long-term value, sustainability, and peace of mind to homeowners throughout New Brunswick.

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