Metal Shingles St Andrews, NS Review 🇨🇦 — February 7, 2023 | Interlock®

St Andrews, NS

☆☆☆☆
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Our experience with Interlock Roofing was an absolute Nightmare. Our roof leaked within 4-days and continues to leak they have since removed substantial roofing coverage and effectively left us abandoned. The install team were pigs. We had to constantly clean-up after them. They used our property as their personal toilet and left cigarette butts everywhere. What is required here is a Class action against them and they need to be forbidden from operating in Nova Scotia. We have treated with utter contempt by upper management. I have not been able to function normally for almost 6-months now with no relief insight. Our lives have been deeply affected.

Detailed Ratings

Likely To Recommend

☆☆☆☆ Strongly disagree
“Our experience with Interlock Roofing was an absolute Nightmare. Our roof leaked within 4-days and continues to leak they have since removed substantial roofing coverage and effectively left us abandoned. The install team were pigs. We had to constantly clean-up after them. They used our property as their personal toilet and left cigarette butts everywhere.”

Sales Punctuality

★★☆☆☆ Disagree
“John Reeves used high pressure sales tactics and did not provide us with our rights to cancel the contract.”

Sales Knowledge

☆☆☆☆ Strongly disagree
“John Reeves misrepresented the contract and the performance of the interlock product.”

Employees Professionalism

☆☆☆☆ Strongly disagree
“We were constant lied to by Management. None of the work down was professional. They covered over rot and caused irreparable damage to our property”

Communication

☆☆☆☆ Strongly disagree
“We were constantly lied too about delays, and threatened because we complained about issues”

Installation Crew

☆☆☆☆ Strongly disagree
“See comments above, They Install crew did not bring underlying conditions to our attention. This resulted in their product becoming worthless. We need to hire another contractor to remove their materials, effect repairs, resupply and reinstall a whole new roof.”

Quality Of Materials

☆☆☆☆ Strongly disagree
“There product does not meet the promised quality. In just a few short months their product has failed to stand up to minimal foot traffic. Their Snow guards do not work making it impossible for us to enjoy our property.”

Quality Of Workmanship

☆☆☆☆ Strongly disagree
“For the most part, the quality of work is child like. Nothing done appears to meet minimum code. The damaged our Chimney enclosure to the point that it requires complete demolition and reconstruction”

Clean & Safe

☆☆☆☆ Strongly disagree
“We had to constantly clean-up behind work crew. We found sharp shreds of metal everywhere and nails/screws all over our decks and parking pads. They did not put down any tarps and constantly "air-mailed" scraps to the ground. We found exposed nails in wood cleats. Could not even go outside safely during install.”

Professional Completion

☆☆☆☆ Strongly disagree
“Very upset with completion, Interlock has been back on a number of occasions but have not fixed anything.”

Problem Resolution

☆☆☆☆ Strongly disagree
“As soon as we dared to complained we were attacked verbally and when we wrote to "Head Office" they responded by threatening to sue us and even sent their lawyers after us”

Schedule

☆☆☆☆ Strongly disagree
“They were eight weeks late getting and have spent months delaying address of concerns. Multiple reports of leaking and safety concerns have never being addressed.”

Roof Details

Roof Installation Location: St Andrews, NS

Roof Installation Year: 2022

Roof Age: 3 years, 5 months, 18 days

Review Submitted: 0 years, 1 month, 8 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Tile Red

Local Interlock Roofing Company Near St Andrews

Maritime Metal Roofing Ltd.

Maritime Metal Roofing Ltd. has been protecting Nova Scotia homes since 2007, providing high-performance aluminum roofing systems engineered for the province’s coastal weather. From Halifax to the Annapolis Valley and Cape Breton, our roofs are designed to resist heavy rain, salt air, and high winds while adding lasting beauty and energy efficiency. As Atlantic Canada’s trusted metal roofing experts, we take pride in delivering lifetime protection, professional installation, and a commitment to sustainability that homeowners can rely on for generations.

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