Standing Seam East Garafraxa, ON Review 🇨🇦 — March 6, 2018 | Interlock®

East Garafraxa, ON

★★☆☆☆
Doug and Carol M. East Garafraxa, ON Review: March 6, 2018 · Completion: February 23, 2018
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Work Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Product is great. Install was terrible. Interlock Roofing could have improved by having a better installation team. adhered to the contract, and given what I was promised on the day of signing the contract. I am very happy with the product. I am very disappointed with the installation crew. The installation crew was from Quebec, they were not local guys.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★☆☆☆☆ Strongly disagree
“The installers were sub-par.”

Communication

★☆☆☆☆ Strongly disagree
“I had no knowledge of their arrival prior to starting the job. I was given little notice of their arrival to prepare for them to come. I was called on Monday and they showed up Wednesday.”

Installation Crew

★☆☆☆☆ Strongly disagree
“Many deficiencies noted to the head office, of my roof installation. Product is outstanding. Installation was not.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★☆☆☆☆ Strongly disagree
“Numerous deficiencies noted to head office and discussed about the installation. I did not receive what I was contracted to get.”

Professional Completion

★☆☆☆☆ Strongly disagree
“I am still waiting for deficiencies to be finished, improper installation of the skylight, roof vent, as well as some of the roofing.”

Problem Resolution

★☆☆☆☆ Strongly disagree
“Tony, denied any poor workmanship qualities by his installers. I had to hire a third party inspector to inspect the work, based on conflict with the head office.”

Schedule

★★★☆☆ Neutral
“This job should not have taken place in the winter. I agree, it was not scheduled effectively based on the time of year. I could have waited until the Spring, which would have made it easier for the installation crew to do a better job.”

Roof Details

Roof Installation Location: East Garafraxa, ON

Roof Installation Year: 2018

Roof Age: 8 years, 3 months, 25 days

Review Submitted: 0 years, 0 months, 11 days after completion date

Roof System: Interlock® Standing Seam Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near East Garafraxa

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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