Interlock Metal Shingles Review - Brighton, MA (2022): Poor Installation

Brighton, MA

★☆☆☆☆
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & Courtesy

Roofing installation in Brighton, Massachusetts. They hired Interlock over a different company with a very similar Product after assurances that a Project Manager would be on-site each day and factory-trained, exclusive Interlock crews would perform the work; instead the Project Manager was often absent, workers arrived in other-company vans, and numerous installation and safety problems occurred (PVC installed in pieces and heat-sealed in rain, torn ice-and-water shield scraps, ripped flashing, holes in the chimney, damaged siding/deck/gutters, missing snowguards, unsecured skylights, and debris in downspouts). Several issues remain unsatisfactorily fixed, they paid $34K for a roof they are not happy with, and they strongly advise against hiring Interlock.

Detailed Ratings

Likely To Recommend

★☆☆☆☆ Strongly disagree
“We met with the National Sales Manager for Interlock, and he told us that if we were to have a roof installed by Interlock that: a) A “Project manager” would be on site every day, for the entire day, to oversee our job and make sure that the work was performed at a high level of care and quality. the salesman assured us that the manager would not simply show up in the morning and then leave for the day. b) Interlock employees were all factory trained by Interlock, and only work for Interlock, and that they would not be working multiple jobs when working on our job. We hired Interlock solely based on the salesman's assurances that the quality of installation was important and they had the best installers. Prior to his assurances about the installation, we had been planning on hiring a different company, with a very similar product. The first day they arrived for the installation the workers came in a truck with another company logo, “Gutter Guys”. We called the office and told them our concern; we were told that the roofers only worked for Interlock, and we did not expect to see the workers show up in a different company van. We were told that they only worked for Interlock regardless of the vehicle they showed up in. Furthermore the “Project manager" was absent for most of the first three days of the job. He dropped off workers and supplies early in the morning and would return to pick up the workers at the end of the day. There were several occasions where we had concerns about the installation including safety and Mr. Rivera was not here and not answering his phone for hours a day. The Regional Manager came to our house to see the issues we were having. When we mentioned that we wished we had hired the other company with a similar product, he informed us that our project manager also works for that company, contradicting the notion that Interlock employees only work for Interlock. Another instance happened on the third day of installation. The workers showed up and started loading their supplies into a van. When asked if they were leaving, they said “yes” and informed my wife that they were working somewhere else that day. They said they did not know when they would return. My wife called the office immediately; the office manager believed that the project manager was working at our house and was surprised to find out that the workers had come to pick up all their supplies and left. She did eventually track him down and two workers showed up around noon. As a result of the lack of oversight caused by the absence of a project manager, there were numerous and multiple issues with the work. Some mistakes were only caught because we noticed them and asked for them to be fixed, such as: 1. A PVC roof installed in multiple pieces small pieces, and heat-sealed in the rain 2. Ice and water shield installed with small, leftover scraps with tears in them 3. Aluminum gutter flashing that was ripped off of over half of the house and left that way. 4. Holes left in the chimney that needed to be filled 5. excessive use of caulk to fill large holes and to “glue” wood siding in place 6. damage to mahogany deck, sliding door screen, window trim 7. damage to gutters 8. fewer snowguards installed than what was discussed/promised Some mistakes still have not been satisfactorily fixed. These include: 1. Several shingles dented and scratched in the process of trying to fix all the other issues 2. Damaged wood siding, and wood siding that was replaced but poorly installed and badly painted. 3. A dented box vent. 4. Debris deposited in dry well because it was pushed into downspouts. 5. Severely dented flashing 6. Two skylights were not properly closed. The board that the plywood is nailed to in the middle is not secured and only wedged between the drywall. There were also safety concerns: 1. Items were constantly being thrown off the roof haphazardly all over with no concern for anyone who might be below; in one case Items were thrown off the roof just as our children were walking out the door. 2. No doorways were blocked off to let people know if debris would be thrown from above. 3. A full sheet of plywood, carried up a ladder, was dropped, hitting our window. 4. A worker standing on A-frame ladder on the lower level of the sloped roof. This occurred the day after the regional manager told us he would talk to our project manager about safety. 5. No portable restroom available, and workers asked to use our bathroom for the first three days of installation, until we mentioned this issue to the office. No portable restroom was ever made available. the salesman claimed that the job would be overseen throughout the day, each day, by a project manager, and that the job would be done by factory-trained workers exclusive to Interlock. This assurance was the reason we hired Interlock over another company that sells a similar product. His assurances turned out to be completely untrue. As a result of this misrepresentation, we ended up paying $34K for a roof that we are not happy with. I would strongly advise against hiring Interlock.”

Sales Knowledge

★☆☆☆☆ Strongly disagree
“claimed that a project manager would be on site all the time, and that employees were factory trained and exclusive to Interlock, neither statement was true.”

Communication

★☆☆☆☆ Strongly disagree

Installation Crew

★☆☆☆☆ Strongly disagree

Quality Of Workmanship

★☆☆☆☆ Strongly disagree

Clean & Safe

★☆☆☆☆ Strongly disagree

Professional Completion

★☆☆☆☆ Strongly disagree

Problem Resolution

★☆☆☆☆ Strongly disagree

Schedule

★☆☆☆☆ Strongly disagree

Roof Details

Roof Installation Location: Brighton, MA

Roof Installation Year: 2022

Roof Age: 3 years, 5 months, 18 days

Review Submitted: 0 years, 2 months, 5 days after completion date

Roof System: InterlockÂź Slate Metal Roofing

Roof Color: Tudor Brown

Local Interlock Roofing Company Near Brighton

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock¼ Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock¼ roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.¼

Explore InterlockÂź in Massachusetts

Top 10 Metal Roofing FAQs for Homeowners in Brighton

Homeowners researching metal roofing in Brighton often have several important questions before replacing their roof. Many people want to understand how metal roofing compares to traditional materials like asphalt shingles in terms of lifespan, durability, cost, and long-term value. Roofing decisions can also be influenced by local weather conditions. Homes in Brighton may experience environmental factors such as rain, wind, snow, heat, fire, or seasonal storms that can impact roof performance over time. The following frequently asked questions help explain what homeowners should know when evaluating metal roofing and why many people choose durable roofing systems designed for long-term protection.

How long will a metal roof last in Brighton, MA?

Metal roofs commonly last at least 50–75+ years. By comparison, asphalt shingle roofs typically last 15–30 years, so metal is often chosen for longevity. Brighton (Boston area) has cold, snowy winters, warm humid summers, and coastal-influenced storms and precipitation—conditions that drive heavy snow loads, frequent freeze–thaw cycling, and elevated moisture/salt exposure that can accelerate corrosion and ice-dam or shingle deterioration. Snow and freeze–thaw cycles stress fasteners and seals and can shorten asphalt life; coastal moisture and salt increase corrosion risk for vulnerable materials. Metal roofing sheds snow, resists rot and UV, and—when properly coated—handles freeze–thaw and salt better, which is why many Brighton homeowners choose durable metal systems. Interlock Metal Roofing systems use heavy-gauge aluminum and a lifetime limited 50-year transferable warranty designed for long-term protection.

How much does it cost to install a metal roof in Brighton, MA?

Metal roofs in Brighton cost more upfront than asphalt shingles, but exact pricing varies by roof size, slope, complexity, tear‑off needs, flashing, skylights, and labor — steeper or multi‑plane roofs and difficult access raise labor time and price. Brighton (Boston area) gets cold, snowy winters with notable freeze–thaw cycles and significant seasonal snowfall, and it also experiences coastal moisture/higher humidity — both increase risks like ice dams and corrosion if ventilation and underlayment aren’t right, which influences material choice and installation effort. Many homeowners weigh lifetime value over initial cost: durable metal systems reduce future repair and replacement expenses. Interlock Metal Roofing emphasizes long‑term ownership value and performance rather than competing as the lowest‑cost option.

Should I choose metal roofing or asphalt shingles for my Brighton home?

Brighton sees cold, snowy winters with frequent freeze–thaw cycles and notable coastal moisture from nearby Boston Harbor—conditions that increase ice-dam risk, prolonged dampness, and shingle wear. Lifespan: Metal roofing lasts over 50 years; asphalt shingles typically 20–30 years in New England. Maintenance: Metal needs less routine repair and resists moss and rot; shingles require periodic replacement, sealing, and moss/algae control in humid, coastal conditions. Durability: Metal better withstands heavy snow, freeze–thaw cycles, wind and coastal moisture; shingles are more prone to granule loss, curling and ice-dam damage. Long-term value: Higher upfront cost for metal is offset by longer service life, lower maintenance, and lower lifecycle cost for homeowners prioritizing durability and protection. Homeowners seeking long-term performance and cleaner architectural curb appeal often choose Interlock Metal Roofing systems for their durable, watertight interlocking panels and refined appearance.

Are metal roofs noisy when it rains in Brighton?

Metal roofs being loud in rain is a common myth. Modern residential metal roofing installed over solid decking and fitted with underlayment, attic insulation, and typical roof assemblies does not sound like a barn roof. Sound depends on insulation, attic space, and the full roof assembly, and installation quality matters. In Brighton (Boston), coastal moisture, Nor’easters with heavy snow and freeze–thaw cycles are local factors that affect roofing performance and detailing, not noise alone. Properly installed residential metal roofs—including Interlock Metal Roofing systems, which are sold as complete residential roofing systems—typically sound similar to other roofing materials.

How energy-efficient are metal roofs in Brighton?

Yes — a metal roof can be energy efficient in Brighton. Metal roofing reflects sunlight, lowering attic temperatures and reducing summer cooling loads. However, overall energy performance depends on the roof assembly: adequate insulation, an air barrier, and proper attic ventilation control heat loss in winter and limit ice dams. Brighton’s climate — cold, snowy winters with frequent freeze–thaw cycles and substantial precipitation from nor’easters, plus coastal moisture and wind — affects benefits and durability. Metal helps shed snow and resist moisture when installed with ventilated assemblies and good flashing. Homeowners weigh energy savings, lower maintenance, and longer roof life when comparing materials. Interlock Metal Roofing systems are designed to support long-term home performance.

How does metal roofing in Brighton, MA withstand wind, hail, and severe weather?

Brighton sees East Coast nor’easters with heavy snow and strong northeast winds, plus frequent winter freeze–thaw cycles that promote ice dams and roof stress. Metal roofing performs well in wind and storm conditions because panels shed snow, resist uplift when clipped or interlocked, and tolerate hail better than many shingles. Performance still depends on roofing system design (profile, fastening, underlayment), installation quality, and material durability (gauge, coatings, impact rating). Homeowners in Brighton weigh weather resilience to reduce leak risk, ice-dam damage, and wind-driven failure. Interlock Metal Roofing systems are engineered for durability with interlocking seams that improve wind resistance and offer enhanced hail protection. When comparing materials here, prioritize proven wind ratings, proper flashing/venting to prevent ice dams, and an experienced installer for best severe-weather performance.

Will a metal roof rust or corrode in Brighton's wet climate?

As a Brighton homeowner comparing roofs, consider local corrosion drivers: Brighton (greater Boston) has snowy winters with frequent freeze–thaw cycles and year‑round precipitation plus coastal humidity and occasional salt‑laden air that can accelerate corrosion. Metal roofing performance depends on the type of metal—steel, copper, zinc and aluminum behave differently—so some materials are naturally more corrosion resistant. Aluminum performs especially well in wet or coastal environments because it forms a protective oxide layer that resists rust. Corrosion resistance matters in Brighton because salt, moisture and freeze–thaw cycles speed coating breakdown, shorten service life and raise maintenance costs. Interlock Metal Roofing systems use aluminum construction designed for strong corrosion resistance and are protected by the Alunar Coating System for extra protection.

How often should I inspect and maintain my metal roof in Brighton?

Metal roofing is a durable, low‑maintenance option for Brighton homeowners, but not maintenance‑free. Brighton has cold, snowy winters with frequent freeze–thaw cycles and humid/coastal moisture that can promote ice dams, corrosion on untreated fasteners, or moss in shaded areas. Inspect seasonally and after storms: remove debris, clear gutters, check flashing and roof penetrations, and tighten or replace fasteners and sealants. Heavy snow, spring thaws, or fallen branches can cause buildup needing prompt clearing. Have a professional check protective coatings, seam integrity and any fastener corrosion every 3–5 years to protect warranties. Compared with shingles, metal generally requires fewer routine repairs and lasts longer in Brighton’s climate.

How does curb appeal affect my home's resale value in Brighton?

In Brighton, MA, heavy wet snow from Nor’easters and repeated freeze–thaw cycles (with added humidity from nearby waterways) increase risk of ice dams, moisture intrusion, and accelerated wear on roofs. For a homeowner comparing materials, metal roofing can raise resale value because buyers prize durable, low‑maintenance roofs that stand up to snow loads and freeze‑thaw damage. Premium metal finishes also boost curb appeal, and a long manufacturer lifespan improves buyer confidence in future maintenance costs. Architectural style matters—matching a metal profile to neighborhood character helps value. Interlock Metal Roofing systems offer architectural profiles that mimic slate, cedar shingle, Mediterranean tile, shake, and standing seam, and are available in heavy‑gauge aluminum and solid copper.

Can I install solar panels on my Interlock Metal Roofing System in Brighton?

Yes — Interlock Metal Roofing systems can accept solar in Brighton. Interlock Metal Roofing (New England) Inc. supplies custom solar brackets for their interlock panels, and the systems are engineered to support solar mounting solutions. Because Brighton/Boston winters bring substantial snowfall, nor’easters and frequent freeze–thaw cycles, choose a roof with long service life before mounting panels to avoid costly removal and reinstallation later. When comparing materials locally, favor long‑lasting roofs (like Interlock’s metal) and plan solar at the time of replacement so mounts, warranties and lifespan align.

More metal roofing in Massachusetts →

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