Metal Shingles Sultan, WA Review 🇺🇸 — January 21, 2018 | Interlock®

Sultan, WA

★☆☆☆☆
Natascha C. and Patrick M. Sultan, WA Review: January 21, 2018 · Completion: December 12, 2017
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Communication and more skilled/professional crew

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★☆☆ Neutral
“I thought so until the project began and he did not have any further contact to address my concerns.”

Employees Professionalism

★★☆☆☆ Disagree
“The roofing crew was the most unprofessional group of people I have ever experienced but they were courteous mostly because there was a language barrier.”

Communication

★☆☆☆☆ Strongly disagree
“Communication was nonexistent. I had to constantly reach out to find out what was happening. We would get up early only to wait until afternoon or expect the crew in the afternoon and then be woken up early.”

Installation Crew

★☆☆☆☆ Strongly disagree
“Roofing materials were strewn all over my yard, they fell through my ceiling and shattered a window. Debris sat on my yard for 2 days because there was no container brought as promised.”

Quality Of Materials

★★★★★ Strongly agree
“I believe in the quality I just hope it was installed correctly so it will last as long as it is supposed to because I dread having to call them out to fix anything.”

Quality Of Workmanship

★★★☆☆ Neutral
“I honestly continue to worry that a leak will appear or that a wind storm will pull off some of the roofing.”

Clean & Safe

★☆☆☆☆ Strongly disagree
“I am still finding pieces of old and new roofing in my yard and flowerbeds.”

Professional Completion

★★☆☆☆ Disagree
“I do not like the look of the roof. Looks bowed in some areas and does not have a nice pattern as shown in promotional materials.”

Problem Resolution

★★★☆☆ Neutral
“No, took forever to fix damage to my home and the work done was subpar.”

Schedule

★☆☆☆☆ Strongly disagree
“Due to the damage and lack of essential materials the job took way longer than it should have.”

Likely To Recommend

★☆☆☆☆ Strongly disagree

Roof Details

Roof Installation Location: Sultan, WA

Roof Installation Year: 2017

Roof Age: 8 years, 6 months, 5 days

Review Submitted: 0 years, 1 month, 9 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Sultan

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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