Metal Roofing in East Setauket, New York — Lifetime Interlock® Aluminum Shingles Installed Locally

I am very disgusted with what happen in terms of what the salesperson told me I was going to get. My neighbor has the same roof and said that he had a good job Interlock was over sold and under delivered in terms of what they promised. I think they could have improved on customer service, follow up, letting the customer know when the start dates change, and the installers should be more prideful in their work. I called back several times about when they were going to start the work. I was told by the contractor that my problems would be forward to the office but no one in the office knew about my problems. I know foresee that I will have issues down the road because it was not put on properly. I think they should do it right the first time and do exactly what they say they will do. Some of my concerns and issues are based on what I have gone through. I don't want anyone else to go through this. I feel that there might be some customers who don't speak up and will just let things slide by and that isn't right. The owner doesn't know what the people are costing his company by the lack of workmanship and quality of work and customer service. When people get this kind of service they will never use that company again. I told Jennifer that they gave me a Mercedes roof but had installers for Ikea install it. My neighbor feels bad for recommending them to me.I work at home and I am most of the time. The last day they completed the job no one told me that it was going to be the last day. I was two hours away when I got the call that it was the last day and they were done and I needed to sign paperwork. He wanted me to walk around the property to look at the work but by the time I got home the sun had already set and I couldn't see anything. I refused to sign off on the work.

James and Whitney F. White Plains, NY

I wasted 4 months of my time thinking i will have a beautiful metal roof just to learn that interlock will not be able to do it after all

Ellie F. Yonkers, NY

Interlock Roofing could have improved their communication.

Doyle T. and Richard F. Hartsdale, NY

I would love to do it, but I can't justify spending that much money. I love the product, but I'd have to win some money to afford it. I like the sales pitch, and the salesman, but it cost too much. They have a unique product, and the design is good.

Ed G. Latham, NY

We are writing to thank your company for the wonderful new roof installation that we have. It is refreshing in today's business world to be able to have a company say and do exactly what is expected of them. Your sales representative, Robert Allen, was very knowledgeable and informative about the product and the installation of it. He was not an aggressive salesman, which we appreciated. The installers were the BEST! Dmitry, Leonid and Danny were the hardest working men we have ever had work on anything that we have ever had done at our house. They worked every moment that they were here, and the most severe conditions. The job was finished in a timely manor. We definitely will recommend your company to our friends.

I’m not sure who to best direct this letter of appreciation to but I’m assuming it will be shared with Interlock officials. As briefly mentioned in an email to you we are thrilled with everything. From our initial deliberations in choosing Interlock to the completion of the project we have been impressed. We have completed many remodeling projects in our home. Replacing a roof certainly would be considered major. To know that we will not need to worry about replacing it is very comforting, not to mention the impressive appearance and worth it has added to our home and neighborhood. We would be remiss if we didn’t mention the extraordinary work and work habits of Nazar. Committed, exacting, attention to detail, particular are words that immediately come to mind. His knowledge and work ethic are off the scale – long work days, mindful of what needs doing next (particularly with vagaries of spring weather) are noteworthy. He’s a gem you can absolutely depend on. We await our first major nasty weather event to put this all to test – one that we were very confident about. Thank you once again. It is reassuring to know we will benefit so nicely from the superior workmanship and quality of the roofing products.

My wife and I wanted you to know that we are very pleased with the new Interlock shingle roof recently installed on our twenty year old home. The color matches the rest of our home and the shingles look tremendous. While we knew we needed a new roof and we we looked at a number of different options and contractors, we believed that selecting your company was without a doubt a winner in every respect. We became aware of your product through the website of the ">Metal Roofing Alliance that led us to your company's own web page. Subsequently, we met with Mr. Robert Allen, Regional Marketing Coordinator of New York's Best Roof, Inc., who fully addressed all of our questions and was readily available throughout the process. Installation was also handled in a very professional manner, and we could not ask for better assistance from either Mr. Allen or the installation crew of New York's Best Roof, Inc. We look forward to many happy years under the security of our new aluminum shingle roof, and would gladly recommend your product and the team from New York's Best Roof, Inc. to anyone. We are also very pleased with the energy savings, maintenance free characteristics and environmentally friendly aspects of our new ">aluminum roof.

To: Interlock / New York's Best Roof My husband and I wanted to write to you to let you know how pleased we are with our entire experience working with Interlock. We now have a beautiful new roof and the process was totally professional and first rate. We first learned about Interlock from information received in the mail. However Mr. Robert Allen, our sales coordinator, gave a very thorough, knowledgeable presentation of the roofing product, answering our questions, showing samples and leaving us with written materials we could look over at our leisure. Mr. Allen was always a phone call away to answer our questions, returning our calls if not the same day certainly with a 24-hour period. Once we decided to purchase an Interlock roof, the time frame spelled out in the contract was adhered to. Financing was available and Mr. Patrick Doyle worked very diligently to get us the best rate of interest available to us. Whatever concerns we had were addressed and the paperwork was simple and straightforward. The installment crew was professional, courteous and hardworking. Our roof was done in 2 1/2 days and clean-up was always done at the end of each day. The crew always spoke with my husband in a polite, unobtrusive manner and did whatever it took to make the installation as easy as possible. Now not only do we have a great looking roof with a 50-year " title="warranty" data-wpil-keyword-link="linked">warranty, we also bought a great product. The roofing itself creates minimal waste and is recyclable. It reflects the sun in the summer so our air conditioning works more efficiently. In the winter we no longer have to snow rake the roof, the snow melts off automatically. Our house now seems quieter, even our 14 year old son remarked he didn't know it was raining until the rain hit the windows. Our new roof gives our house a more finished look and according to our tax expert, ">metal roofs are tax-deductible! My husband and I can not only say enough positive things about interlock. We would highly recommend their product and company to anyone considering a new roof. Drive by and see the finished product!